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Returns

Full-priced Returns

Of Dreamers and Dancers places high priority in providing quality products and takes great pride in this reputation.

Please choose carefully as we do not accept refunds due to change of mind or incorrect purchases.

We do however offer store credits and/or exchanges for the value of your purchase for all full-priced items that are unworn and in original condition up to 7 days after receiving the order. You will be responsible for your own shipping costs for returning your item unless faulty.

To qualify for a return:

  • Items must be in their original condition without signs of wear or damage.
  • Items returned by mail must be in all original packaging (box, warranty card and pouch included)

Below items are non-returnable due to hygiene reasons:

  • Earrings

To start an exchange or receive a store credit within 7 days of receiving your order, please email: service@ofdreamersanddancers.com.au

To make life easier, please contact us prior to returning to receive authorisation and a return ID number and to let us know if you'd like an exchange or credit. We reserve the right to refuse any product returned without our authorisation.

All returns or exchanges must be delivered to Of Dreamers and Dancers Head Office: Unit 2, 332 Bondi Road, Bondi, NSW 2026.

We advise returning your item by tracked delivery and to ensure you keep your tracking number until you have confirmation that return has been received.

Once we have received your returned product in original condition, please allow up to 7 days for your new exchange to be delivered or 2-4 days for your store credit to be issued.

Exchanges can only be given subject to product availability. If an exchange item is unavailable Of Dreamers and Dancers will issue you a store credit.

Faulty Returns

While we aim to always get it right, if, for any reason, we have made a mistake, or, if your product arrives faulty or damaged, please contact service@ofdreamersanddancers.com.au within 7 days of receiving the order and we will organise, at our discretion, an exchange or return.

To make life easier, please contact us prior to returning to receive authorisation and a return ID number. We reserve the right to refuse any product returned without our authorisation.

Any refunds or exchanges for faulty or defective product must be within the 6 month warranty period from the product’s purchase date. Upon proof of purchase, the product will be assessed and, at the discretion of Of Dreamers and Dancers, the product will be repaired, replaced or refunded.

Please provide all packaging elements (box, card and pouch) when returning or exchanging faulty or defective products. Returns and exchanges may be declined if not all elements are present upon receiving the return or exchange.

Once we have received your returned faulty product in original condition, please allow up to 7 days for your new product to be delivered or 2-4 days for a refund to be issued.

Please note that general wear and tear of a product is not considered to be a fault. Please refer to our product care page to ensure you look after your purchases correctly.

All returns or exchanges must be delivered to Of Dreamers and Dancers Head Office: Unit 2, 332 Bondi Road, Bondi , NSW, 2026.

We advise returning your item by tracked delivery and to ensure you keep your tracking number until you have confirmation that the return or exchange has been received.

Exchanges can only be given subject to product availability. Faulty or damaged products can only be exchanged for the same product/style.

If an exchange item is unavailable Of Dreamers and Dancers will issue a full refund of the purchase amount.


Returns on Sale

All sale purchases are final. Of Dreamers and Dancers does not accept any returns or exchanges on sale products.

Hey Dreamer! Spend over $200 and receive a free pair of earrings worth $50 and a cute jewellery cleaning cloth! 💫

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